Art, Art Gallery, artist, new job, photo gallery, The Hepworth Wakefield, visitor experience, Viviane Sassen

Visitor Experience Assistant at The Hepworth Wakefield

For the past two months, I worked as a Gallery Host Volunteer at The Hepworth Wakefield.

At the end of March, I received an email with upcoming job opportunities at THW. I decided to apply for the visitor experience assistant role. As a result of my application, I received an invitation for an interview, which took place the following week and went very well, even though I woke up in the morning full of cold, with muscle ache, cough, blocked nose and couldn’t speak or breathe. The worst possible case when going for the interview.

To my excitement, the day after the interview, I received a phone call from one of my duty managers saying that they were impressed with the interview and offered me a part time contract as a Visitor Experience Assistant. What a fantastic news, I was very happy to accept it!

As an employee, I will have a lot more responsibilities than when I use to volunteer. Before, my job was to help the visitor experience team, to engage with the visitors and make them feel welcome, to answer their queries and most importantly to ensure the safety of the visitors and the art work. Now, as well as all the above, my duties will be to have up to date knowledge about the gallery, exhibitions, displayed collections and public programs; to respond to phone calls and email enquiries; to deliver informative and engage guide tours and much more. Guide tours will be challenging and means a lot of research. I became familiar with the exhibited art at The Hepworth Wakefield however, I am not ready for it yet. Thankfully, I will be given the training.

I am looking forward to becoming part of visitor experience team and also to my first shift on Thursday. As I stated in a blog about my volunteer job, I adore this place and the friendly people who work there. As a photographer it’s also a great opportunity to be part of the creative community, to build connections with other artists and people who have similar interest to mine.

I was planning to look for a job after the graduation however, as the opportunity arises, I’ve done my best and already have it! I am very proud of myself and as I am only going to work part time, I will have a lot of time to be freelance photographer.

If you haven’t been to The Hepworth Wakefield, you should pay a visit. It’s an amazing place, with a variety of incredible art. From Barbara Hepworth and Henry Moore’s famous sculptures to contemporary photographs and Magdalene Odundo’s The Journey of Things exhibition which contains modern, contemporary and ancient pieces that influenced her work and many, many more. I can assure you that there is something for every art lover.

Additionally, if you want to change your career or know the company you want to work for, I advise you to apply for a volunteer role. You will find out if it’s the right job for you, as well as the possibility of leading to permanent position.

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Volunteers program

Last Thursday we’ve had a visit form one of University volunteer, who talked about the opportunities available for students around the campus as part of SU volunteers program . She explained how to register, how to apply for each role and how important is to give our spare time. As well as helping others, volunteers job has a lot of benefits too. For example to gain experience, to learn new skills, to develop contacts and network within creative community, to build our confidence, as well as improve our listening skills, problem solving, developing social skills, working as part of the team or as leadership of the organisation…all to build our CVs, which will be very useful when we graduate and start to look for a job.

Fortunately, I am aware of volunteers opportunities as I am already volunteered for The Hepworth Wakefield. I’ve had an induction day last Wednesday and yesterday, I’ve had my first shift as the gallery host. I must say I enjoyed it. I love The Hepworth for its kind and helpful people, for the beautiful view surrounding the gallery and of course the variety of amazing art. I meet some interesting people, everyone made me feel welcome and was happy to help if I had any question. I am very grateful for the opportunity to became part of this amazing place and I am definitely looking forward to my next shift, but firstly I will have a training about the new exhibition – Magdalene Odundo: The Journey of Things. I am looking forward to the training, as being part of the visitors experience team, I need to be prepared for the questions asked by gallery visitors. As stated everyone made me feel welcome and my job is to be helpful and to make visitors feel welcome. I am very thankful to be part of this amazing place. It feels as a dream job for me, as I love talking to people especially about the art. If you ask my boyfriend, he would perhaps say that I talked too much, but luckily this job allows me to be chatty.

On Friday the 15th of February, 7-10 pm is the opening party of Magdalene Odundo: The Journey of Things.

Free entry, pop-up bars, Resident DJ Andy Hickford… Its going to be amazing evening, so make sure you join us!

Find out more at:

hepworthwakefield.org/opening-party

Art Gallery, photo gallery, The Hepworth Wakefield, Volunteer

Volunteers open event at The Hepworth Wakefield

I found out that The Hepworth Wakefield is hosting volunteers open event and I sign up for it. Last Wednesday I attended the event and had a pleasure to meet many interesting people who works or volunteer there. I was introduced to each of the available roles, I have been told what’s involved in them and who is it for. I have been asked many questions about why I want to volunteer, if I have any customer service experience and about my level of commitment. I applied for two roles, which sounds the most interesting for me: Gallery Host and Evert Assistant.

Luckily, on Friday I received an email with the invitation for an induction day. I am so excited and can’t wait to be part of this wonderful place. As a photographer it is a great opportunity for me to build my customer service skills, to make contacts within creative community and to meet new people who are interested in my favourite subject – art. I am very enthusiastic about this volunteering opportunity and I will make sure to prove that I am the right person for the role.

I went for an event a bit early to have a chance to look around, as I knew that a lot has changed since my last visit in October. The gallery is amazing, and staff makes everyone feel very welcomed. If you never visit The Hepworth Wakefield you should do, I can assure you that there is lot of amazing exhibitions and everyone will find something interesting.

To find out more check the website https://hepworthwakefield.org/